Guest(Family)
2026-05-01
This is one of the best hotels I’ve stayed at in China. The hotel is just a few steps away from Exit C of Huaxin Metro Station. With robot food delivery service, ordering takeout is very convenient. The rooms are spacious and clean. Free laundry service is available on the sixth floor,you just have to bring your clothes to 6th floor, leave a note, and the staff will wash them according to your instructions and deliver them back to your room. In the evening, the hotel also provides warm milk, which is very thoughtful. Special appreciation and thank employee Xiao Li. She went out of her way to help me with a misdelivered package. Not only did she help coordinate, but she also followed up on the entire process until all my packages were safely delivered to the hotel. I’m truly grateful to Xiao Li. Her service exceeded my expectations.
这是我在中国住过的最好的酒店之一。酒店距离华新地铁站C出口仅几步之遥。有机器人送餐,点外卖非常方便。房间宽敞干净。六楼提供免费洗衣服务,您可以把衣服送到楼下,写张便条,工作人员就会按照您的要求清洗并送回房间。晚上酒店还提供热牛奶,非常贴心。
在这里我要特别感谢员工小黎。她竭尽全力帮我处理寄错的包裹,不仅帮忙协调,还一直跟进整个流程,最终所有包裹都安全送到了酒店。真的非常感谢小黎!她的服务超出了我的预期。